Privacy Policy

We collect the following information when you interact with us:

• Name
   
• Address
   
• Email address
   
• Phone number
   
• Payment information (processed securely through a third-party provider)
   
• Any other info you voluntarily provide (e.g., notes about your pets)
   

We also may collect non-personal info (like IP address, browser type, and site activity) for analytics purposes.

We collect information through:

• Our website contact and booking forms
   
• Scheduling tools or invoicing platforms
   
• Phone, email, or text communication
   
• Payment processors
   

We use your information to:

• Provide and manage your dog waste removal services
   
• Schedule visits and send service reminders
   
• Communicate with you about your account or appointments
   
• Process payments securely
   
• Improve our website and services
   

We never sell your data. We only share your info with trusted third-party providers who help us run our business — like payment processors (e.g., Square or Stripe), scheduling tools, or website services.

They are required to keep your information confidential.

We use industry-standard measures to protect your data, including secure website connections and password-protected systems. However, no method is 100% foolproof — use discretion when sharing sensitive info.

You have the right to:

• Request a copy of the data we hold about you
   
• Ask us to update or delete your personal info
   
• Withdraw consent to marketing messages (if applicable)
   

To exercise these rights, just contact us directly.

We may use cookies or similar technologies to improve your website experience (like remembering your preferences or helping us understand how people use our site).

You can disable cookies in your browser settings if you prefer.

Have questions or concerns about your privacy? Reach out anytime:

Operations@generaldoody.com or 704-413-4930